Customer Care RepresentativeAzure Standard
We are currently seeking a few full-time Customer Care Representatives to join our team. This is a home-based position. As a Customer Care Representative, your primary responsibility will be to deliver exceptional customer service to our valued customers. This includes promptly addressing customer inquiries, resolving any complaints, and providing detailed product information. Additionally, you will be responsible for maintaining accurate customer records and providing valuable feedback to our team regarding customer service matters.
- Promptly address customer inquiries and resolve complaints with empathy and professionalism
- Maintain accurate customer records using CRM systems and Google Drive
- Provide detailed product information and gather customer feedback
- Ability to work in a fast-paced environment with minimal supervision
- Commitment to serving customers with compassion and empathy
- Reliable and dependable with a distraction-free home office space
- Customer Service•3 - 10 years
- CRM Systems•1 - 5 years
- Google Drive•2 - 7 years
- Communication
- Empathy
- Genesys Contact Center•5 - 10 years
- Zimbra•5 - 10 years
- HubSpot CRM•5 - 10 years
- Bilingual•5 - 10 years
Azure Standard, a pioneer in the organic industry, has been supplying non-GMO and organic products to families, manufacturers, and retailers nationwide for over 40 years. Our commitment to providing the highest quality products has made Azure Standard the largest independent distributor of natural and organic food in the country. We offer a wide range of bulk and family-friendly grocery and household items. At Azure Standard, we believe that food not only nourishes the body but also brings people together, and we strive to provide nutrient-rich foods from the healthiest soil.
At our core, we are a company rooted in faith and guided by unwavering values that we strive to uphold every day. Our commitment to family, faith and country is the driving force behind everything we do.
We are passionate about ensuring that everyone has the opportunity to enjoy a vibrant and healthy life through access to organic and non-GMO foods and household products.
Second Shift - two options
Sunday through Thursday (with Sundays 1 p.m. to 6 p.m. pacific time and Monday through Thursday 9:30 a.m. to 6 p.m. pacific time)
or
Monday through Thursday, 9:30 a.m. to 6 p.m. pacific time and Friday 8 a.m. to 4:30 p.m. pacific time.
