Help Desk / Office CoordinatorCapes & Powers, Inc.
We're looking for someone with experience as an Office Coordinator with an interest in also fielding Tier 1 technical support on the Help Desk. In this role, you'll be the first point of contact for our team, providing exceptional customer service, troubleshooting technical issues, and managing office administration tasks. Your strong communication skills and problem-solving abilities will be key to your success in this role. We are looking for someone able to start during the week of August 5th.
- Provide excellent customer service to our clients
- Troubleshoot technical issues and provide solutions in a timely manner
- Manage office administration tasks, including scheduling, supplies, and vendor relationships
- Ability to work well under pressure and handle multiple tasks simultaneously
- Strong attention to detail and organizational skills
- Positive attitude and ability to work well in a team environment
- Customer Service•2 - 5 years
- Troubleshooting•1 - 3 years
- Office Administration•1 - 2 years
- Communication
- Problem Solving
Join Capes & Powers, Inc., a leading provider of IT solutions designed to foster business harmony. Our priority is your technology, offering custom IT services, network support, and data security. As a well-versed, professional, and service-minded team, we bring world-class IT support to various industries. Based in South Burlington, VT, we are committed to delivering top-tier computer and network support, including data backup solutions and network security.
