Customer Service & Web Design Assistant - Remote

$14.00 hourly
  • JPW Design Studio
  • Remote
  • Aug 26, 2021
Contractor Customer Service Design

Job Description

We are seeking someone who loves, values, and wants to create a great customer experience for clients & customers, and also loves beautiful, simple elegant design.

We design websites for interior designers - but more important than beautiful design, is creating excellent customer experiences.

What we want for our clients:
- Our clients to love the experience they get from working with our company
- Always going above and beyond to make it happen
- Create the best possible experience & designs for our clients

We need someone who:
- Loves customer service & helping clients
- Loves seeing things get done quickly
- Enjoys holding a team accountable to a high standard
- Can follow our team internal processes
- Enjoys the interior design and web design industries

Our team values:
- Focused on moving forward, getting results
- Respectful to our team members & clients
- Loves to learn
- Works fast
- Can work independently and with a team

Tasks to be done:
- Making simple, elegant edits to websites
- Speaking with clients and delivering a great experience over the phone, text, and email
- Tracking simple numbers, metrics, and project statuses
- Holding team accountable to high customer service & design standards during our daily 25-minute phone calls

About the job:
- Part-time
- Work from home
- You must have a good computer & good internet connection
- Hours range from 10-19 hours per week depending on work
- Keep yourself accountable to get stuff done
- Meet with the team remotely at our 10 am Central Time daily team calls

Does this sound like the right position for you? If so, there's one important thing you must do other than apply, which is to say in your application, 'This is a job I would love!' If you don't post that, it tells me you didn't read the job description and that you're just skimming - which is something we do not need! We need someone who actually is interested in this job and the entire description.

There will be hundreds of people who apply, but very few will follow the instructions. So good look and I look forward to hearing from you! - Justin