Independent Optical Lab

IOL is a fully-automated wholesale optical lab producing freeform designs and advanced anti-reflective coatings in-house in Greensboro, NC. We service the U.S. with the same high-quality local service eye care professionals remember receiving from the local independent lab they used to use before it was bought out or closed down. In an industry that has been monopolized and corporatized to the extreme, we are fiercely independent in every aspect of our business. Each of our team members has been chosen for their experience and their independent minds, and we encourage everyone at IOL to give input to our processes and to practice the Golden Rule with each other and customers.

$16.00 - $20.00 hourly
Independent Optical Lab Greensboro, NC, USA
Sep 02, 2021
Full-time
We are a young, growing manufacturing company looking for a full time in office phone customer service specialist. We produce eyeglass lenses with robotic machines for independent optometry practices and are located in Greensboro NC. NO MASKS, NO INJECTIONS, EVER! Optical industry experience preferred but not required. We are a small startup company that has quickly risen to be the best in our industry, and we're looking for someone who has an excellent presence on the phone, is a hard-working team player, can perform multiple duties at once under pressure, and deals well with an ever changing environment. This position starts at $16 an hour with 20 days of PTO per year and benefits available. www.independent.vision Duties include: Answering phones and providing friendly and knowledgeable service to customers Fostering ongoing relationships with customers and recommending best products to them Learning optical industry terms and products Keeping track of rushed jobs and...