IC Realtime, LLC

Every day in every way we strive to be the standard by which others are measured, with world-class customer service and the best-integrated security solutions.


OUR STORY

 Established in 2006, IC Realtime is a leading digital surveillance manufacturer serving the residential, commercial, government, and military security markets. With an expansive product portfolio of surveillance solutions, IC Realtime innovates, distributes, and supports global video technology. Through a partnership with technology platform Camio, IC Realtime created Ella. A cloud-based deep learning solution that augments surveillance cameras with natural language search capabilities, Ella is revolutionizing video search functionality for the entire industry. IC Realtime is part of the parent company IC Realtech, formed in 2014 with headquarters in the US and Europe.

$36,000 yearly
IC Realtime, LLC Goodyear, AZ, USA
Oct 11, 2021
Full-time
Supports clients by providing great service, acts as a liaison on behalf of the National Sales executive team.  Duties: * Maintains customer satisfaction by establishing rapport with customers and others in a position to help meet customer needs. * Prepares orders for shipping by answering phones; receiving facsimiles; editing, verifying, and coordinating information with production scheduling, plant shipping, and customer service departments; inputting data. * Processes customer invoices by matching bills of lading; adding additional charges; completing daily orders by 4:30 to ensure fulfillment process. *Provide account details and questions to the National Sales Executive Maintain a working knowledge of the company's products and policies. * Resolves product and service problems by researching the situation; identifying alternate means of filling customer needs; recommending solutions. * Processes sample requests by answering phones; receiving...
$55,000 yearly
IC Realtime, LLC Pompano Beach, FL 33064, USA
Oct 11, 2021
Full-time
A Technical Product Trainer is responsible for helping build high-quality curriculum for our customers and partners as part of our training team . The training team is part of the larger Products division which is responsible for helping our customers see the value IC Realtime brings to their organizations. The training team works closely with other members of the Products team as well as other departments at IC Realtime to ensure quality, and timely content is delivered to customers. Responsible for all training programs and training outcomes. Determines the best instructional methods for each training session and tests trainees to measure learning progress. Develops, directs, plans, and evaluates training activities to meet the service organization's requirements, including participating as a subject matter expert and working/coordinating with the internal team on curriculum development and conducting training needs assessments. Analyzes service training needs to determine...
$36,000 yearly
IC Realtime, LLC Pompano Beach, FL 33064, USA
Oct 11, 2021
Full-time
Supports clients by providing great service, acts as a liaison on behalf of the National Sales executive team.  Duties: * Maintains customer satisfaction by establishing rapport with customers and others in a position to help meet customer needs. * Prepares orders for shipping by answering phones; receiving facsimiles; editing, verifying, and coordinating information with production scheduling, plant shipping, and customer service departments; inputting data. * Processes customer invoices by matching bills of lading; adding additional charges; completing daily orders by 4:30 to ensure fulfillment process. *Provide account details and questions to the National Sales Executive Maintain a working knowledge of the company's products and policies. * Resolves product and service problems by researching the situation; identifying alternate means of filling customer needs; recommending solutions. * Processes sample requests by answering phones; receiving...